Customer Support

Welcome to our Customer Support page! We’re here to assist both retail and wholesale customers with any inquiries or issues you may encounter.

How to Submit a Support Ticket:
If you have a problem that requires assistance, please create a support ticket by selecting the appropriate category that best describes your issue. This helps us direct your request to the right support agent for a quicker resolution.

Response Time:
Our support agents are dedicated to helping you and will respond to your ticket as soon as possible during our working hours.

Important Notice:
Please note that as of December 31, 2024, our general phone line will no longer support the problem-resolution process. We encourage you to utilize the ticketing system for all inquiries to ensure efficient handling of your concerns.

Thank you for choosing us! We look forward to assisting you.